Care FAQ

Frequently Asked Questions


What is the difference between your model and traditional aged care or a nursing home? 

We deliver personalised care in a traditional home, with a small group of 6-10 residents and a high carer-to-resident ratio. Our residents live with dignity and sense of purpose in small-scale surroundings. We support residents to wake up in their own time, make individual food choices, form meaningful relationships, and contribute to the running of the home. We pride ourselves on the care that we deliver and make an effort to cherish everyone’s story. We do this through deeply exploring, connecting and sharing. 

What kinds of dementia care do you offer?

We can care for all kinds of dementia including Alzheimer’s, Vascular dementia, Lewy Body disease, Frontotemporal dementia, Young onset dementia, Parkinson’s related dementia, and Wernicke-Korsakoff Syndrome. 

Do you support people living with early onset dementia? 

Yes. We support people living with early onset dementia. 

Do you accept residents who are younger than 65 years old? 

Yes. We accept residents who are younger than 65 years old and who are living with high-care needs. 

Do you only do dementia care? 

No. While many of our residents are living with dementia, we can also care for people with high care needs including cancer, brain tumors, motor neuron disease, mental health, terminal illness, Parkinson’s disease and acquired brain injuries (ABI). 

Do you offer Respite Care? 

Yes. We offer a new, flexible approach to respite care through GHA’s R&R – Respite Reimagined. Learn more here. 

What is your carer to resident ratio? 

We have an average of 1 carer to every 4 residents during the day. At night, we have one Homemaker awake an on shift. We have Registered Nurses (RNs) either in the home or on call 24/7. 

Are you NDIS registered?

Yes. We are a registered NDIS and SIL provider

How many people live in one room? Do they have their own bathrooms?

There is one resident per room, however we welcome couples to live together and they have the option of sharing a room or each having a separate room. Just like in a traditional family home, some rooms have ensuite bathrooms and others share. If shared it is generally one between two residents.

Can family members visit?

Yes. Visitors can come anytime of the day at Group Homes Australia. We actively encourage the friends and family of residents to stop by for a visit, to take residents out for lunch, or to spend the afternoon with them at the local shopping centre.

Are your homes secured?

Yes. All of our homes have a keypad locked front door, and the backyards are enclosed. We provide families with the code to the door and encourage them to visit whenever they would like. The homes are secured, but residents can move freely around the home and gardens.