Whistleblower Policy

Last updated: October 2024

At Group Homes Australia Pty Ltd (GHA), we are committed to upholding high standards of corporate governance, compliance, and ethical behaviour. We encourage each of our team members and stakeholders to report any concerns about misconduct – such as theft, fraud, bribery, collusion, and conflicts of interest – that has the potential to impact you, our team, our residents, or the organisation, through our Whistleblower House Rule (Policy). Speaking up ensures our team, residents, and families can enjoy a safe place to work, live and visit.

Reports made under our Whistleblower House Rule are investigated confidentially, promptly, and fairly, with protection and support provided to the whistleblower. We maintain a zero-tolerance policy for unethical behaviour, including abuse of authority, mismanagement of funds, and actions endangering public safety.

We offer multiple reporting channels, including a 24/7 Whistleblower Hotline. Your anonymity is our priority, and we will ensure your identity is protected if you wish to remain anonymous. However, providing detailed information will help ensure a thorough investigation.

We understand the importance of whistleblowing in maintaining integrity and ethical standards within our operations and are committed to supporting and protecting those who raise concerns.

Reporting Channels
GHA has appointed Core Integrity, an independent and externally managed service, for you to speak up and report any actual or suspected issue, wrongdoing, illegal or unethical conduct. All reports are treated in the strictest of confidence and only referred by the Core Integrity team to an authorised person within GHA for review and action. To report concerns, please contact Core Integrity via:

• Phone: 1800 496 581
• Email: speakup@coreintegrity.com.au
• Letter: PO Box 730, Milsons Point NSW 1565
• Online Submission: https://ispeakup.co/grouphomes
• QR Code:

A Disclosure of Reportable Conduct can also be made by an Eligible Whistleblower to:

• the Aged Care Quality and Safety Commissioner (if the disclosure relates to a SIRS reportable incident)
• a Police Officer (if the disclosure related to a SIRS reportable incident)
• a legal practitioner for the purposes of obtaining legal advice or legal representation in relation to Part 9.4AAA of the Corporations Act
• other eligible recipients as defined by the Aged Care Act or Corporations Act.